Terms of Service

Section 01

Scope of Services

The specific deliverables, features, timelines, and pricing for each engagement are defined in a project proposal, statement of work, or written agreement provided to you before work begins. Only the items explicitly listed in that document are included in the agreed scope.

Requests that fall outside the agreed scope will be treated as change requests and may require a separate quote, additional time, and additional payment before work proceeds.

Section 02

Project Timelines and Client Delays

Estimated timelines are provided in good faith based on the agreed scope and the assumption that the Client will provide necessary feedback, approvals, assets, and access in a timely manner.

Delays caused by the Client — including late feedback, missing content, delayed approvals, or failure to provide required access — may result in timeline adjustments. Rendevus will communicate any impact to the schedule as soon as it becomes clear.

If a project is placed on hold for more than 30 days due to Client inaction, Rendevus reserves the right to reschedule the project and apply a restart fee to re-allocate resources.

Section 03

Client Responsibilities

To allow Rendevus to deliver quality work on schedule, the Client agrees to:

• Provide clear, complete, and accurate project requirements before work begins
• Respond to questions, review requests, and approval checkpoints within a reasonable timeframe (typically 3–5 business days)
• Supply all content, branding assets, credentials, and third-party account access required for the project
• Ensure that any materials provided to Rendevus do not infringe on third-party intellectual property rights
• Designate a primary point of contact with authority to make decisions and approve deliverables

Rendevus is not liable for delays or deficiencies resulting from the Client's failure to meet these responsibilities.

Section 04

Payment Terms

Section 05

Revisions and Change Requests

Each project proposal specifies the number of revision rounds included in the quoted price. A revision round is a consolidated set of feedback provided at a single point in time, not a series of individual requests over multiple days.

Revisions that fall within the original agreed scope are included. Changes that expand the scope, alter approved designs, or require significant rework are treated as change requests. Change requests require written approval and may add cost and time to the project.

Major changes requested after a deliverable has been approved and built may result in additional charges even if revision rounds remain unused.

Section 06

Intellectual Property

Upon receipt of full payment for the agreed project, all custom code, designs, and deliverables created specifically for that project are assigned to the Client. The Client will have full ownership of those custom assets.

Until full payment is received, Rendevus retains all rights to the work and may withhold delivery of source code, design files, and credentials.

This assignment does not include: open-source libraries and frameworks incorporated into the project (which remain subject to their respective licenses), proprietary tools or components owned by Rendevus that are reused across projects, or third-party assets licensed for use in the project.

Section 07

Third-Party Services and Tools

Many projects involve third-party platforms, APIs, or services (such as hosting providers, payment processors, CRM tools, or AI APIs). Rendevus will identify these dependencies during the project scoping process.

Third-party service costs — including domain registration, hosting, software licenses, API fees, and subscriptions — are typically billed separately and are the Client's responsibility unless otherwise specified in the project proposal.

Rendevus is not responsible for downtime, policy changes, pricing changes, or discontinuation of third-party services. We will communicate known risks during the scoping process and recommend alternatives where applicable.

Section 08

Financing Options

Where available, clients may apply for financing through third-party providers such as Affirm or Klarna. Financing is offered as a convenience and is subject to the provider's own approval process, terms, and conditions.

Rendevus does not determine, influence, or guarantee financing approval. Approval decisions are made solely by the financing provider based on their criteria. If financing is declined, the Client is responsible for payment through an alternative method.

For financed projects, Rendevus receives payment from the financing provider at the time of disbursement. Any disputes regarding the financing arrangement must be resolved directly with the provider.

Section 09

Maintenance, Support, and Subscriptions

Ongoing maintenance and support services are provided under a separate monthly or annual retainer agreement. Retainer terms, included hours, response times, and scope are defined in the applicable service agreement.

Monthly retainers renew automatically unless canceled in writing at least 7 days before the next billing date. Annual plans may be canceled for the next renewal period; the current paid period remains active until its natural end date.

Unused support hours in a given period do not roll over to the next period unless explicitly stated in the service agreement.

Section 10

Termination and Project Cancellation

Either party may terminate a project engagement with written notice. Upon termination:

• The Client is responsible for payment of all work completed through the termination date, including any completed milestones
• Work in progress will be invoiced on a prorated basis at the agreed hourly or milestone rate
• Rendevus will deliver all completed work to the Client upon receipt of final payment
• Deposits and payments for completed work are non-refundable

Rendevus reserves the right to terminate a project if the Client engages in abusive behavior, fails to make payment after reasonable notice, or materially breaches these Terms.

Section 11

Limitation of Liability

Rendevus LLC provides services on an "as-is" basis and makes no warranty that software will be error-free or uninterrupted. We will make reasonable efforts to address bugs and issues identified after delivery.

To the fullest extent permitted by applicable law, Rendevus's total liability to the Client for any claim arising out of or related to a project shall not exceed the total amount paid by the Client to Rendevus for that specific project.

Rendevus is not liable for indirect, incidental, consequential, or special damages — including but not limited to lost revenue, lost data, or business interruption — arising from the use or inability to use any deliverable, even if Rendevus has been advised of the possibility of such damages.

Section 12

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law provisions.

Any disputes arising from these Terms or any project engagement shall be subject to the exclusive jurisdiction of the state or federal courts located in Harris County, Texas.

Section 13

Changes to These Terms

Rendevus may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. Changes apply to new engagements entered into after the updated effective date. Existing active projects continue under the terms in effect when the engagement was confirmed.

Section 14

Contact

Questions about these Terms? Contact us directly: